Shipping policy
Process:
- Upon order confirmation, your models will begin printing within 1 business day (M-F; excluding holidays as identified on our Google Maps store hours).
- Unless otherwise specified, all Terrain parts are printed in FDM filament (PLA; unless otherwise specified or requested)
- Unless otherwise specified, all Models/Figures are printed in high quality, ABS-like grey resin at 0.05 layer height via 4k quality resin printers.
- The models will be cleaned, supports removed, cleaned again and inspected. The models are then cured via UV light so that they are ready for priming/painting out of the package.
- It is possible that some supports may need to be removed and very minor cosmetic damage from support removal may be visible. Please read our FAQs for more info about the 3D printing process and expectations for prints.
Shipping:
- All orders are packaged securely using appropriate padding to ensure your purchase arrives safe and without issue.
- Be sure to combine your purchases to avoid additional shipping charges for multiple models purchased.
- Orders will be dispatched within 2-5 business days depending on size of order.
- Free ground shipping is offered for orders over $100 and where shipping costs are under $35. If shipping costs are over $35, then this offer is voided.
- Free shipping is provided via standard/ground shipping services, whichever is cheapest via carriers available.